Our Philoshophy

1 -Our priority : our clients
Our clients are our reason for being and we are forever trying to optimise our holiday makers’ experiences and satisfaction. We make sure that we tend to them in the best way possible, so as to be a permanent support to them during the organisation of their trips.

2 - Local Partners
We also have many local collaborators who are present in each country and destination, who with lots of love and respect, welcome our travellers to their country. It is thanks to these people that our clients are able to have a full on experience during their trips abroad. In this way, we are also providing jobs and employment for the locals and participating in the economic development of the countries that we travel to.

3 - Taylor-made trips
At Mundoexplora, we specialise ourselves in taylor-made itineraries in order to match the expectations of all sorts of travellers (families, businesses, particulars, associations, and so on...) We understand that a personalised trip does not automatically mean that it’s an expensive trip. This is why, for two people or more we offer you the possibility of going on a trip that has exclusively been designed for you and for the budget that you wish.

4 - Small groups
As well as minimising the impact of tourism on the environment, on the culture and society of the places that are visited, small groups guarantee a better contact between the travellers and the guide, this will enable the travellers to benefit from an authentic and an experience that shall not be forgotten.

5 - Respect for the environment and local cultures
All our guides have been trained so that they meet the rigorous standards that have been defined in order to be sure that we respect the “rules” of responsible tourism that we advocate. Our demanding standards guarantee a total respect of the environment as much as the local inhabitants of the countries that we visit. Mundoexplora is also an active member of The International Ecotourism Society which promotes and encourages the development of sustainable tourism.

6 - The quality of our services
Providing quality services is our priority, which is why we take on the responsability of testing our products ourselves. We also train our collaborators and most of the guides that are present in the courntries that we visit.
At the end of their experience, we ask the clients to fill in a survey that then gives us valuable information relevant to the traveller’s impressions and opinions.

7 - A fair price
We systematically guarantee a fair price, that is calculated according to the level of quality of the services that we provide for each of our destinations. Our company does not believe that a spectacular trip should automatically mean applying sky-high prices.

8 - Security
It is the priority of each of our guides during every single trip, adventure and expedition. This sometimes means that the holiday has to be modified according to the physical capacities of the clients, the weather conditions that are difficult during some excursions, the politics of some countries that are visited, or other conditions that represent a risk or a possible source of danger or harm to the client. So we take the time to explain the risks that are run by visiting some places.

9 - Innovation
We are also permanently designing new products, new routes and new activities so that our trips are modern, dynamic and adventurous. The opinions and suggestions of our guides, collaborators and travellers are as important as gold to us because they enable us to achieve this goal.
 

Since its creation, Mundoeplora has considered the human factor as a vital ingregient for building a successful and attractive business, which is why our team is composed of a wide range of people who are all professionals from different environments who have different backgrounds and have had different careers. They all benefit from a wide culture of tourism and possess extensive knowledge relevant to the various destinations that we offer.

All of our staff shares a big passion for travelling as well as a strong promise towards the quality of service and a great respect towards the environment and local traditions.

We are convinced of the necessity for thoroughly knowing the itineraries and countries that we offer. That's why, our team is continuously developing itself and visiting destinations in order to be able to have a better knowledge of the trips that we offer. Our goal is to transmit our knowledge and experience to all the travellers who choose Mundoexplora, bearing in mind that advising and guiding is the essential base of the service that we provide.

...our experience makes yours better...

 

Mundoeplora  works in a direct mode, without any intermediaries, but with collaborators that have been carefully chosen in every destination. It is our priority, to make sure that these guides and companies are responsible, that they are devoted to their country and that they also attribute a great importance to the quality of the services that are offered. They must also be reliable, respectful towards the environment, culture and local traditions.

Most of our trips and excursions are guided, by these local collaborators, that we have trained in order to be able to guarantee a certain level of quality. So whether we are organising a trip for a group or for people who travel alone or even for businesses, the goal is to make sure that they shall be able to be completely immersed into the country or destination that they are visiting. We want the experience of the passengers to be the experience of their lifetime.

The experience of the people here at Mundoexplora gravitates around the knowledge of our local partners, who represent every single destination and country that we offer tours, excursions and trips to.
The result is a dynamic business, that possesses an innovative range of trips and holidays, but also a professional team of employees, which is very keen on fulfilling the wanderlust of millions of people thoughout Spain and Latin America.

To contact Mundoexplora from other country: +34 96 392 40 97 - info@mundoexplora.com